YouFibre keeps its 2026 Uswitch Broadband Excellence Accreditation

Officially excellent, again: YouFibre keeps its Uswitch Broadband Excellence Accreditation

We’re proud to have kept our place on Uswitch’s Broadband Excellence Accreditation list for 2026. And we’re in good company - not a big brand in sight, and that’s exactly why this accreditation exists.

Tested, not just trusted

Nearly a quarter of people say picking a broadband provider they already know and trust matters more than anything else, even if it costs a bit more.

Which is exactly what this accreditation is for; to highlight the alternatives and take the guesswork out of switching. Uswitch didn’t hand it out based on the biggest billboard budgets. Their broadband experts put providers to the test using clear, fair criteria that focus on what really matters, so you don’t have to spend hours doing the research yourself.

Here’s what they’ve given us the badge for:

Quality

• Offers cutting-edge products that work reliably day after day, giving you a speedy and smooth experience.
• Offers symmetrical speeds (same upload and download speed)
• Provides routers with the latest Wi-Fi 6 or above technology
• Achieved at least 99% network uptime in the last 12 months

Service

• Sets the bar for customer service with support that listens and responds quickly. If there’s ever a problem, they’re ready to help.

Achieved an Excellent Trustpilot rating of 4.3 or above

• Maintained an average response time of less than 2 working days
• Has a lower than industry average complaints and best practice resolution

Ryan Battle, Managing Director, YouFibre, said

“None of this will be news to the 500,000+ people who’ve already joined YouFibre, or the 90,000+ who’ve left us a Trustpilot review. But it’s really nice when someone else checks our workings!

Keeping this accreditation for a second year, in a much bigger field, underlines what we believe: we can do broadband better than the big brands, because there’s more to us than low monthly fees and ultrafast speeds.”

The best broadband deal isn’t always from the big names

Full Fibre broadband now reaches 82% of UK homes, with 1.2 million more properties connected in just the last six months, a lot of that growth is coming from regional networks like ours, now in 150+towns and counting. And that means the best value Full Fibre broadband on your street is probably not from a household name.

We’ve added it to the accolades

This renewed accreditation from an industry hitter is a massive honour, and comes after Uswitch named us Regional Broadband Provider of the Year 2026 in March for the second year running.

Give YouFibre a chance!

Whether you've heard of us before today or not, the accreditation and awards says we're worth a look. We’re here to beat the big brands at delivering truly excellent Full Fibre broadband!

Check your postcode to see if our Full Fibre broadband is available at your address

Sources:

1. Ofcom, Connected Nations update: Spring 2026. Full fibre broadband is available to 82% of UK homes (24.9 million premises) as of January 2026, up 1.2 million premises in six months. Gigabit-capable broadband availability reached 89% (27.1 million homes) over the same period. Source
2. Opinium survey of 2,000 adults, April 2026. 23% of respondents selected "Choosing a brand I know and trust, even if it costs slightly more" as the most important factor when choosing a broadband provider.
3. The Uswitch Broadband Excellence Accreditation is assessed annually by Uswitch's in-house broadband experts against objective criteria, including broadband speed, network performance, provision of the latest routers, customer support, complaint resolution and a minimum Trustpilot rating of 4.3. It is open to providers of any size and free to apply for. Providers that do not meet the standard are not penalised: their listing on Uswitch is unaffected, and they may reapply when the accreditation reopens in 12 months. Full criteria can be found at uswitch.com/broadband/excellence-accreditation/.