Home\Help & Support\Accounts & Billing

When will I receive my final bill after cancelling my service?

You’ll receive your final bill at the end of your billing month (e.g. on 15th Dec if you last paid on 15th Nov).

Your bill may include call charges, for those not already included in our YouPhone package, or a cancellation fee if you exit your contract early. Alternatively, your bill may be £0 if you’ve only used YouFibre or YouPhone services that you’ve already paid for and you aren’t in a 12 month contract.

Published: December 17, 2020

Phone icon

Sales: 0800 2700100

Support: 0800 2700000

Monday to Saturday
(08:00 - 20:00)

Chat icon


Monday to Saturday
(08:00 - 20:00)