Home\Help & Support\Broadband service

What is the difference between wired and Wi-Fi connection?

Wireless connections allow devices to stay connected to the network whilst roaming around the premise but signals are affected by distance and interference from other devices.

For the fastest possible speeds we recommend a wired connection using an Ethernet cable between your router and your device.

Phone icon

Call Us

Sales: 0800 2700100

8am - 8pm Monday - Friday

10am - 6pm Saturday & closed Sunday

Support: 0800 2700000

8am - 8pm 7 days a week

Chat icon

Chat

Monday to Saturday
(08:00 - 20:00)